Introduction
Shaw Theatre is committed to using any personal data that we hold responsibly, conscientiously and respectfully. This Privacy Policy aims to give you information on how the Shaw Theatre collects and processes your personal data through your use of our website, www.shawtheatre.com This Privacy Policy outlines how, when and why we collect your personal information, how we store it to ensure it remains secure, and how you can remove your personal data from our system if you wished to.
Shaw Theatre is the data controller and responsible for your personal data. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Third Party Links Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will also be able to view any personal data shared via social media platforms, for example, the name of someone who follows Shaw Theatre on Facebook. The processing of this data is subject to the Privacy Policy of the relevant social media platform. Your contact and booking preferences may also be used to help us tailor our social media communications towards you. We never share, sell or trade your personal information to any third parties. We will always ask for your consent to share your data with organisations whose work you have seen at Shaw Theatre and who you may wish to hear from.
Changes to the privacy notice and your duty to inform us of changes
Our Privacy Policy is regularly reviewed and was last updated on 14 March 2019. We may need to make updates from time to time, to take into account either changes in legislation or changes at Shaw Theatre. Any updates to our Privacy Policy will be posted on our website.
The personal information we collect about you Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
When you create an account with us, either online, over the phone or in person, we may need to collect information from you in order to provide the service you are requesting (for example, a ticket to see a production). This information may include:
- Identity Data such as your name, title, date of birth and gender.
- Contact Data such as your billing address, delivery address, email address and telephone numbers.
- Financial Data such as your bank account and payment card details.
- Transaction Data such as your details about payments and other details of products and services you have purchased from us.
- Technical Data such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Profile Data such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data such as information about how you use our website.
- Marketing and Communications Data such as your preferences in receiving marketing from us and our third parties and your communication preferences.
The information you share with us helps us tailor your booking experience and identify productions and events that we think you might be interested in. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. We will only collect data that falls into these Special Categories if you are applying for a job or are working with us; in such circumstances, the provision of such data is optional and consent will be obtained to store this data in accordance with applicable laws.
We do not knowingly collect any information from anyone under 16 years of age. Our website and services are directed to people who are at least 16 years old or older. If you are under 16, do not use or provide any information on our website or on or through any of its features and please do not register on the website or provide any information about yourself to us, including your name, address, telephone number or email address. If we learn we have collected or received personal information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.